Customer reviews from Staples
HP - 910XL Multipack Ink Cartridges, 5/Pack (6ZA558AN) - Black|Cyan|Magenta|Yellow
Average customer rating
4.2
(1,224 Reviews)
Rating breakdown 1,224 reviews
5 Stars
797
4 Stars
149
3 Stars
102
2 Stars
47
1 Star
129
86%of customers recommend this product.
(
50 out of
58)
Customer Reviews for HP - 910XL Multipack Ink Cartridges, 5/Pack (6ZA558AN) - Black|Cyan|Magenta|Yellow
Posted by: JOHN W.
Verified Purchase:Yes
Installation is easy as expected; however difficult to not get ink on your figures.
Written by a customer while visiting Staples
Posted by: DEBRA R.
Verified Purchase:Yes
I was not happy with the black ink cartridge. When I pulled the bar off of it so that I could insert the cartridge into my printer the ink splattered all over my beautiful new white dress and all over the stuff at my desk! It even splattered all over my paper with my list of passwords for on my computer so now I have no idea what they were. How frustrating! I never in my life had anything like this happen! You need to make it easier to get those bars off of the cartridges and you need to put a foil seal over the ink opening so that accidents like this can't happen! It really made a mess and I dread the thought of having to replace another cartridge.
Response from StaplesBy April 7, 2022
Hello Debra It sounds like you had quite the fiasco with the leaked ink. I would like to apologize for this instance. Handling the cartridges carefully is essential to prevent incidents like this one. The tab I believe you referred to is not meant to be taken off. I think this caused the cartridge to leak. When taking out the cartridge from the box caution is recommended. If you want to provide more feedback go to www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: LUISA N.
from Stuart
Verified Purchase:Yes
Good quality ink but dry too fast! Too expensive for its value Thanks
Written by a customer while visiting Staples
Posted by: BARBARA C.
Verified Purchase:Yes
Works great BUT cost is like buying liquid Gold
Written by a customer while visiting Staples
Posted by: SK
Verified Purchase:Yes
Expensive but quality ink. Hoping it will last quite a while.
Written by a customer while visiting Staples
Posted by: ALy
Verified Purchase:Yes
Terrible. The ink kept saying that it was low and the cyan never worked. My printing had lines through it.
Response from StaplesBy April 1, 2022
Hi Aly The low ink notification streaking and defective cyan color can breed dissatisfaction for a client. If the ink cartridge should be full then it is an error of the ink level monitor. Resetting the firmware could abolish this problem. As for the streaking clean the print rollers. Ink leaked or left on the rollers causes the streaking. If the cyan won't print at all it is defective. Consider a return to Staples at www.staples.com/sbd/content/help/shipping/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: Ivan Soto.
Verified Purchase:Yes
Hoping you lower down the price
Written by a customer while visiting Staples
Posted by: MARTHA M.
Verified Purchase:Yes
I could probably buy a new printer for the price that I paid for the toner
Response from StaplesBy March 27, 2022
Hello Martha Toner is a valuable resource and it helps to treat it as such. There are several ways to save on toner. Start by using regular paper which absorbs better. Avoid text-heavy pages complex designs and photos. I would also count each page. Scan the screen for errors before printing. I would also check that all the settings are correct before starting the print. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples