Customer reviews from Staples
HP - 910XL Multipack Ink Cartridges, 5/Pack (6ZA558AN) - Black|Cyan|Magenta|Yellow
Average customer rating
4.2
(1,224 Reviews)
Rating breakdown 1,224 reviews
5 Stars
797
4 Stars
149
3 Stars
102
2 Stars
47
1 Star
129
86%of customers recommend this product.
(
50 out of
58)
Customer Reviews for HP - 910XL Multipack Ink Cartridges, 5/Pack (6ZA558AN) - Black|Cyan|Magenta|Yellow
Posted by: ALBERT F.
Verified Purchase:Yes
Only the black worked. Very disappointed
Response from StaplesBy May 3, 2022
Hello Albert I understand you had trouble with your color cartridges. The cartridges are returnable thru www.hp.com/support/. Before you return it you can try to turn off the printer and restart it. Insert the cartridge again. These steps help the printer recognize the new cartridge. If you want to reach out to us visit www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: CHRISTINE S.
Verified Purchase:Yes
Cartridges have lip on dispenser that prevents flow of ink into printer. Have tried multiple cartridges and different ink colors with no luck. Older cartridges did not have this issue.
Response from StaplesBy May 2, 2022
Hi Christine Ink cartridges are designed to make the ink last. I will explain how they work and try to solve your problem. The dispenser prevents leaks. The most critical place is the copper contacts on the printhead. The ink dispenses from them. Ensure they are clean. If you still have trouble our help center might be a great place to start at www.support.hp.com/us-en/help/diagnostics?category=printing&issue=ink-cartridge-issues/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: ARMANDO G.
Verified Purchase:Yes
I feel that this ink is to expensive
Written by a customer while visiting Staples
Posted by: JOHN P.
Verified Purchase:Yes
Wish they were all xl
Written by a customer while visiting Staples
Posted by: BONNIE S.
Verified Purchase:Yes
This four pack is a great value.
Written by a customer while visiting Staples
Posted by: TOM W.
Verified Purchase:Yes
Product was in stock easy to locate and check out was quick. All good
Written by a customer while visiting Staples
Posted by: GREGORY F.
Verified Purchase:Yes
… what else is there to write
Written by a customer while visiting Staples
Posted by: FRANCENE R.
Verified Purchase:Yes
There was no problem following the diagram reading the instructions and replacing the ink cartridges.
Written by a customer while visiting Staples