Customer reviews from Staples
HP - 910XL Multipack Ink Cartridges, 5/Pack (6ZA558AN) - Black|Cyan|Magenta|Yellow
Average customer rating
4.2
(1,151 Reviews)
Rating breakdown 1,151 reviews
5 Stars
745
4 Stars
142
3 Stars
100
2 Stars
45
1 Star
119
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for HP - 910XL Multipack Ink Cartridges, 5/Pack (6ZA558AN) - Black|Cyan|Magenta|Yellow
Posted by: ROBERT P.
Verified Purchase:Yes
A young lady was helpful in locating my product. She checked on the computer making sure of the right one Appreciated the help. Reason for 4 stars instead of 5 - price.
Written by a customer while visiting Staples
Posted by: Anonymous
Verified Purchase:Yes
Twice now when opening the three cartridges - the altitude causes the ink to blow out all over! Big mess of stain created!
Written by a customer while visiting Staples
Posted by: CORDELIA F.
Verified Purchase:Yes
Got the print done.very satisfied customer.
Written by a customer while visiting Staples
Posted by: ZE Y.
Verified Purchase:Yes
good price
Written by a customer while visiting Staples
Posted by: D.B.
Verified Purchase:Yes
Have purchased two of these and neither one works in the machine
Response from StaplesBy March 5, 2021
Hi Donald I am very sorry that you had this problem. It is hard to say what is wrong. However it is unlikely that all eight of the cartridges are bad. First I'd check to make sure you got the correct cartridges. If you are unsure you can check here: hp.com/go/suresupply If that checks out you might have dirty or damaged electrical contacts. That can be a caused by even something as simple as a fingerprint. Carefully polish the copper contacts on the cartridge (and the matching ones inside the printer) with some kind of lint-free material to see if that helps the connection. If that does not help you can try a reset of the printer. Leave it on and unplug it wait a minute or two and then plug it back in. If nothing works I'd look into returning them. Here is a link to the return policy: www.returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support
Written by a customer while visiting Staples
Posted by: C.S.
Verified Purchase:Yes
HP produces a first rate product but the cost is exorbitant. Not anything to do with Staples but the pricing for this is like 7 times more expensive than alternatives and while i do not trust the alternatives to the same extent as HP products they do get the job done at a fraction of the cost
Written by a customer while visiting Staples
Posted by: JAMES K.
Verified Purchase:Yes
Good color. Did not last very long.
Written by a customer while visiting Staples
Posted by: HAL T.
Verified Purchase:Yes
The ink is great and the cartridges installed perfectly. No issues.
Written by a customer while visiting Staples