I had been in another electronic's supply store just before Staples and never was waited on while in the store. I went to the service desk and the rep called for someone to come to the computer department. Continued to wait. Finally I just walked out of store. I went into the Staples store was spoken to immediately and waited on immediately. Such a relief to receive good service. Thank you Staples for hiring good people who are there to help you and I want to say the gentleman who helped me can't be thanked enough!