Successfully used the Staples fit recommendation to match this cartridge to my office printer. Product arrived fast installed easily and has worked great through initial one week of use.
Because of arthritis in both hands I have great difficulty opening each cartridge by taking off the plastic piece. Very difficult. One of the cartridges leaked all over inside of printer and on my carpet/
This is the first time purchasing from Staples and the quality is not very good. I may try again otherwise I will need to find a new location to purchase my computer supplies.
Response from StaplesBy June 16, 2021
Hi Valerie It is regrettable that you didn't get a set of cartridges that worked well for you. I can understand if you're not happy about that. If any of the cartridges were received defective look into returning it to the seller. Here is a link to the return policy: https://www.staples.com/sbd/cre/help-center/returns-policy/ Mary HP Care hp.com/support