Customer reviews from Staples
HP - 902XL Multipack Ink Cartridges, 5/Pack (6ZA01AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.1
(1,002 Reviews)
Rating breakdown 1,002 reviews
5 Stars
588
4 Stars
146
3 Stars
115
2 Stars
42
1 Star
111
77%of customers recommend this product.
(
27 out of
35)
Customer Reviews for HP - 902XL Multipack Ink Cartridges, 5/Pack (6ZA01AN#140) - Black|Cyan|Magenta|Yellow
Posted by: JOANNA B.
Verified Purchase:Yes
For me this ink is a little on the pricey side! We don’t use the printer that often but it’s better to buy the package that includes all colors since it’s a little cheaper.
Written by a customer while visiting Staples
Posted by: LINDAL S.
Verified Purchase:Yes
The cost of this ink has gone up tremendously. I object to that.
Written by a customer while visiting Staples
Posted by: VICTORIA E.
Verified Purchase:Yes
HP New ink cartridges do not seem to be full when I put them into my printer. I always check my put new ones in and you can see that they’re not full and this is a big disappointment because the ink is very expensive
Response from StaplesBy March 23, 2022
Hi Victoria I think I can explain what you are seeing. I understand how disappointing having only half-filled cartridges feels. The ink cartridge might be filled to a certain percentage so the cartridge does not leak. Another possibility is that the printer is not properly registering the amount of ink. For this scenario please get in touch with support. Lastly if the cartridge leaked or were dry it would register as not full. A return is possible at www.staples.com/sbd/content/help/shipping/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: GARY B.
Verified Purchase:Yes
I put it in my printer and it works great.
Written by a customer while visiting Staples
Posted by: TOM K.
Verified Purchase:Yes
I think You sold me a bad batch of ink. I have not been able bring it back.
Response from StaplesBy March 22, 2022
Hi Tom It appears you felt your cartridge was defective. Without any more details it's challenging to know what went wrong. We do appreciate the feedback and want to help you. You mentioned not being able to receive a return. If you are still within the return window it is pretty easy to process one at www.staples.com/sbd/content/help/shipping/. Good luck! Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: ERIC W.
Verified Purchase:Yes
Great value and look forward to my next purchase.
Written by a customer while visiting Staples
Posted by: LILY A.
Verified Purchase:Yes
Love the set of the four. Great.
Written by a customer while visiting Staples
Posted by: JANET A.
Verified Purchase:Yes
Excellent quality and price is great
Written by a customer while visiting Staples