Customer reviews from Staples
HP - 902XL Multipack Ink Cartridges, 5/Pack (6ZA01AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.1
(1,002 Reviews)
Rating breakdown 1,002 reviews
5 Stars
588
4 Stars
146
3 Stars
115
2 Stars
42
1 Star
111
77%of customers recommend this product.
(
27 out of
35)
Customer Reviews for HP - 902XL Multipack Ink Cartridges, 5/Pack (6ZA01AN#140) - Black|Cyan|Magenta|Yellow
Posted by: JOHN B.
from Plano
Verified Purchase:Yes
Cost is ridiculous for HP inks
Written by a customer while visiting Staples
Posted by: MICHELF A.
Verified Purchase:Yes
They are very very expensive. I am having problems with the Cyan color printing. It's probably the printer head. I am unable to clean it using the on line app for the printer no matter how many tomes I try.
Written by a customer while visiting Staples
Posted by: ROBERT W.
Verified Purchase:Yes
Staples replaced hp ink set quickly when problems occurred with one of the cartridges standing behind their sale.
Written by a customer while visiting Staples
Posted by: MEL C.
Verified Purchase:Yes
It worked just like it was supposed to can’t do Betternet
Written by a customer while visiting Staples
Posted by: GEORGIA C.
Verified Purchase:Yes
the cayan and magenta are not working only the yellow
Response from StaplesBy March 27, 2022
Hi Georgia I would like to clarify why the cyan and magenta did not work. If the cartridges are not new they are likely to empty. Replacing them will fix this problem. It might be a case of the printer not recognizing the cartridges. If there are any error messages see the support site for HP at https://support.hp.com/. There are lots of helpful articles to read. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: SHIRLEY J.
Verified Purchase:Yes
I am very unhappy with the color cartridges...very poor quality.
Response from StaplesBy March 27, 2022
Hello Shirley There seems to be a lack of information of the poor quality. Was the ink streaking? Was it light or faded? Was it spotty? I can offer ideas on fixing all of these circumstances. If it was streaking clean the print rollers. Light or faded ink means the cartridge is running out or the print quality setting is too low. Increase it slowly. Spotty ink is usually resolved by cleaning the printhead. If the problem persists reach out to technical support at www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: CYNTHIA F.
from Venice
Verified Purchase:Yes
I had to use regular size cartridges in the past when there was a problem with the XL cartridges. I was extremely disappointed in how fast those cartridges emptied. These cartridges give you so much more ink!
Written by a customer while visiting Staples
Posted by: FRED K.
Verified Purchase:Yes
Love them. Always work. Nice color prints.
Written by a customer while visiting Staples