Customer reviews from Staples
HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3
(944 Reviews)
Rating breakdown 944 reviews
5 Stars
650
4 Stars
118
3 Stars
79
2 Stars
36
1 Star
61
92%of customers recommend this product.
(
34 out of
37)
Customer Reviews for HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Customer Rating
5
Printer with excellent all-around capabilities OfficeJet Pro 9015e
on December 24, 2020
Posted by: LIONEL R.
Verified Purchase:Yes
The machine is wireless and easy to set up and is said to be relatively easier on ink than earlier versions.
Written by a customer while visiting Staples
Posted by: Anonymous
Verified Purchase:Yes
I have always had HP printers & been very pleased with their performance & quality.
Written by a customer while visiting Staples
Posted by: SHERRILL J.
Verified Purchase:Yes
I appreciate the fact I was able to get just the cartridge that I needed and not have to buy all 3 colors.
Written by a customer while visiting Staples
Posted by: F.C.
Verified Purchase:Yes
I always trusted the HP products and I am very happy with this printer.
Written by a customer while visiting Staples
Customer Rating
5
Good price and great people work at this store in Easley. I love my new printer and the
on December 21, 2020
Posted by: BETTY
Verified Purchase:Yes
Love my new printer these cartridges go to
Written by a customer while visiting Staples
Posted by: JAMES S.
Verified Purchase:Yes
The cost of this ink is ridiculous.
Written by a customer while visiting Staples
Posted by: DANA
Verified Purchase:Yes
Printer says it is faulty. A disaster as we are located in a remote area and this is a pain.
Response from StaplesBy December 28, 2020
Hi Glen I am very sorry that the cartridge didn't work properly. I regret the inconvenience this has caused you. According to the Staples return policy you can have a replacement sent to you by doing the following: - Go to My Orders in your account information - Find the order with the item you’d like to return and select “Return an Item” - Select "damaged or defective" as your return reason - You will be asked if you’d like to receive a replacement product sent to you at no cost. More information about returns can be found at: www.returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support
Written by a customer while visiting Staples
Posted by: PETER K.
Verified Purchase:Yes
Ink cartridge's are great but I would not buy the HP 9010 printer again. The quality of the printer is not comparable to previous HP printers. The usb port does not work reliably and the paper tray makes it hard to use 8.5x11 paper setting.
Response from StaplesBy December 28, 2020
Hello Peter I'm sorry that your printer purchase experience was disappointing. I can understand why you rated this with only one star. Usually you contact the seller when a product you purchased from them is not to your satisfaction. Here is a link to the return policy: https://www.returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support
Written by a customer while visiting Staples