Customer reviews from Staples
HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3
(929 Reviews)
Rating breakdown 929 reviews
5 Stars
639
4 Stars
117
3 Stars
78
2 Stars
34
1 Star
61
93%of customers recommend this product.
(
25 out of
27)
Customer Reviews for HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Posted by: GARY W.
Verified Purchase:Yes
Have noy received credit yet for 156.76
Written by a customer while visiting Staples
Posted by: D.H.
Verified Purchase:Yes
HP Inkjet Pro 9010 series is very sensitive to refills. Tried non-HP ink and it refused to accept it. OEM work fine but at twice the cost unfortunately.
Written by a customer while visiting Staples
Posted by: JOE J.
Verified Purchase:Yes
Wow has HP jacked up the price for ink. $130 for this replacement ink. I wonder how much more ex[emsove after they add on Trump's tafiffs.
Written by a customer while visiting Staples
Posted by: J.C.
Verified Purchase:Yes
HP is gouging people on ink....
Written by a customer while visiting Staples
Posted by: TANYA M.
Verified Purchase:Yes
they were dried out and don't print correctly. Very old and not worth the money spent!!!
Response from StaplesBy April 17, 2025
Hi I'm sorry to hear that you received a defective product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Written by a customer while visiting Staples
Posted by: BARBARA D.
Verified Purchase:Yes
Quality is good. PRICE is outrageous!!! I’ll print as little as possible!!!!
Written by a customer while visiting Staples
Posted by: RACHEL S.
Verified Purchase:Yes
ended up going back to HP. tried a store brand to save money but it didn't work. stick with the original.
Written by a customer while visiting Staples
Posted by: WILLIAM C.
Verified Purchase:Yes
good quality at good price
Written by a customer while visiting Staples