Customer reviews from Staples
HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
617
4 Stars
116
3 Stars
75
2 Stars
32
1 Star
60
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Posted by: ROBERT B.
Verified Purchase:Yes
I have had three HP printers. They and their cartridges are not worth the money. Never again.
Written by a customer while visiting Staples
Posted by: N.D.
Verified Purchase:Yes
Fresh ink works well no issues!
Written by a customer while visiting Staples
Posted by: Anonymous
Verified Purchase:Yes
Clear and easy to use clean handling.
Written by a customer while visiting Staples
Posted by: RAY N.
Verified Purchase:Yes
The ink works very well. No complaints. I simply do not understand the pricing of ink these days. All brands all companies are out of control on the pricing.
Written by a customer while visiting Staples
Posted by: JOZ B.
Verified Purchase:Yes
Needed replacement ink for our printer. Found the best deal - both price and quick availability - at STAPLES. Of course!
Written by a customer while visiting Staples
Posted by: THOMAS B.
Verified Purchase:Yes
When I use HP printer ink I always have the best results. I've tried cheaper ink and it just doesn't print as well as when I use Original HP Ink.
Written by a customer while visiting Staples
Posted by: RON H.
Verified Purchase:Yes
The ink did not work in the HP printer. We tried 3 different sets of cartridges. Fortunately the Staples tech did not charge us for the 3rd set when he tried it in the printer. Apparently HP is making it so hard to use alternate ink that the printer won't even recognize it's own ink.
Response from StaplesBy February 9, 2023
Hi there Ron Did you get a return from Staples? The site www.staples.com/sbd/content/help/shipping/ provides an online return form. You also have the option to return the cartridges to a store. If your printer rejects multiple cartridges it is from a recent software update. Reverting this update will allow printing to occur. Try to unplug and restart the printer as well. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: DANA M.
Verified Purchase:Yes
Comforting to get all the needed ink in one package delivered to our door. Thank you
Written by a customer while visiting Staples