Customer reviews from Staples
HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3
(944 Reviews)
Rating breakdown 944 reviews
5 Stars
650
4 Stars
118
3 Stars
79
2 Stars
36
1 Star
61
92%of customers recommend this product.
(
34 out of
37)
Customer Reviews for HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Customer Rating
2
HP 962XL/962
on January 3, 2022
Posted by: Jenn
My bad for not fully reading the listing as I thought I was ordering 4 sets of ink and all I got was one set of each color. Not a bargain in my opinion. HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge 4/Pack
Response from StaplesBy January 11, 2022
Hi Jennifer I see there has been a misunderstanding about the product details. This product comes with four different colors not four cartridges of each color. It seems you believed the purchase came with four cartridges of each color. If you want you could check to see if you can return the item. The return policy is listed at this site https://www.staples.com/sbd/content/help/shipping/. With the link provided there is an option to initiate a return or exchange. If you have additional questions reach out to our technical experts at support. -Amanda HP Care http://hp.com/support/
Written by a customer while visiting Staples
Posted by: JERRY E.
Verified Purchase:Yes
good service fast and in good shape
Written by a customer while visiting Staples
Posted by: P.F.
from Bonita Springs,
Verified Purchase:Yes
Love the updated color preferences incorporated in the 962 ink. Not sure yet about life span but I’m anticipating good things!
Written by a customer while visiting Staples
Posted by: JAMES B.
Verified Purchase:Yes
Very pleased as usual
Written by a customer while visiting Staples
Posted by: LLOYD E.
Verified Purchase:Yes
I WANTED ALL FOUR CARTRIDGES TO BE XL BUT YOU WERE OUT OF STOCK SO I HAD TO BUT WHAT YOU HAD WHICH WAS NOT WHAT I RELELY WAN'TED
Written by a customer while visiting Staples
Posted by: VALERIE W.
Verified Purchase:Yes
This ink lasts a long time and the colors are brilliant.
Written by a customer while visiting Staples
Posted by: KENNETH R.
Verified Purchase:Yes
works well not much more to say
Written by a customer while visiting Staples
Posted by: J E H.
Verified Purchase:Yes
Too expensive. I now know that when buying a printer the cost of ink needs to be strongly considered.
Written by a customer while visiting Staples