Customer reviews from Staples
HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3
(948 Reviews)
Rating breakdown 948 reviews
5 Stars
653
4 Stars
118
3 Stars
79
2 Stars
36
1 Star
62
90%of customers recommend this product.
(
36 out of
40)
Customer Reviews for HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Posted by: CASEY P.
Verified Purchase:Yes
Easy in and out as well as in stock.
Written by a customer while visiting Staples
Posted by: BARBARA M.
Verified Purchase:Yes
Ink is good color and with new printer..it is cheaper
Written by a customer while visiting Staples
Posted by: ROBERT F.
Verified Purchase:Yes
Clear clean print. A little pricy but the quality is very consistent.
Written by a customer while visiting Staples
Posted by: A.S.
Verified Purchase:Yes
Works fine way too expensive for ink.
Written by a customer while visiting Staples
Posted by: CHARLOTTE T.
Verified Purchase:Yes
Ink purchased as new ink 65 % full. This is the 2nd time I have had this problem.
Written by a customer while visiting Staples
Posted by: JOYCE H.
Verified Purchase:Yes
Everything went well since I wasn’t sure of that I purchased the correct package. Wish the prices were less though.
Written by a customer while visiting Staples
Posted by: M.M.
Verified Purchase:Yes
I am not sure if it is the ink or the printer which is awful the quality of the printing is no where nearly as good as previous printers I have had. I will not be buying another HP.
Written by a customer while visiting Staples
Posted by: EVAN S.
Verified Purchase:Yes
My yellow cartridge is not working.
Response from StaplesBy October 27, 2022
Hi there Evan Oh no! A cartridge that doesn't print can be challenging and time-consuming. Have you tried resetting the printer? Resetting the printer often resolves this problem. Another strategy is to clean the cartridge especially after printing for a while. Use a damp cloth to clean the printhead. If you prefer you can contact support at www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples