Customer reviews from Staples
HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3 out of 5
4.3
(900 Reviews)
Open Ratings Snapshot
Rating breakdown 900 reviews
5 Stars
617
4 Stars
116
3 Stars
75
2 Stars
32
1 Star
60
83%of customers recommend this product. 
(
5 out of 6
)
Best Buy Privacy Policy
Customer Reviews for HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Customer Rating
3 out of 5
3
5 stars for these print cartridges
on April 20, 2021
Posted by: W.B.
Verified Purchase:Yes
We have been ordering these print cartridges and are recommend this product to all our friends.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
do not last long at all
on April 22, 2021
Posted by: ROBIN C.
Verified Purchase:Yes
this printer & cartridges are costing me more than the older printer - cartridges do not last at all
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Too little for too much
on January 3, 2021
Posted by: J.L.
Verified Purchase:Yes
The ink is fine but it's just too expensive for the number of prints one gets per package.
Response from StaplesBy January 5, 2021
Hi I regret this happening to you. I can understand if you are disappointed that the cartridges seem to run out too quickly. Generally ink usage determines how long a cartridge lasts. High-density prints (such as images and graphs) will use more ink especially if the paper is highly absorbent and the surrounding air is dry. Here are some things that might help lower your ink usage: - Set the printer to draft mode whenever possible - Using the black-only setting will save on colored ink usage. - Shut the printer down between uses - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying - Subscribe to Instant Ink then you only pay by the page and not for the cartridges themselves If poor performance appears to be due to a defective cartridge consider returning it to the seller. Mary HP Care hp.com/support
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Excellent product
on June 24, 2021
Posted by: WILLIAM L J.
Verified Purchase:Yes
Staples always quality products and excellent prices
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
hp print ink
on August 15, 2024
Posted by: S.M.
Verified Purchase:Yes
too expensive
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
HP Ink
on December 27, 2020
Posted by: Ralph
Verified Purchase:Yes
The # 96 and 96 XL worked well no problems
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Good ink
on March 20, 2024
Posted by: MICHAEL P.
Verified Purchase:Yes
Good ink but pricey. Use to get $2.00 per cartridge returned. Turned in 8 empty ink cartridges for recycling eight months ago. Have not seen posting of credit.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Ink cartridges
on August 15, 2022
Posted by: KEITH A.
Verified Purchase:Yes
Always a great product
Written by a customer while visiting Staples
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