Customer reviews from Staples
HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3
(929 Reviews)
Rating breakdown 929 reviews
5 Stars
639
4 Stars
117
3 Stars
78
2 Stars
34
1 Star
61
93%of customers recommend this product.
(
25 out of
27)
Customer Reviews for HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Posted by: A.S.
Verified Purchase:Yes
Works fine way too expensive for ink.
Written by a customer while visiting Staples
Posted by: CHARLOTTE T.
Verified Purchase:Yes
Ink purchased as new ink 65 % full. This is the 2nd time I have had this problem.
Written by a customer while visiting Staples
Posted by: JOYCE H.
Verified Purchase:Yes
Everything went well since I wasn’t sure of that I purchased the correct package. Wish the prices were less though.
Written by a customer while visiting Staples
Posted by: M.M.
Verified Purchase:Yes
I am not sure if it is the ink or the printer which is awful the quality of the printing is no where nearly as good as previous printers I have had. I will not be buying another HP.
Written by a customer while visiting Staples
Posted by: EVAN S.
Verified Purchase:Yes
My yellow cartridge is not working.
Response from StaplesBy October 27, 2022
Hi there Evan Oh no! A cartridge that doesn't print can be challenging and time-consuming. Have you tried resetting the printer? Resetting the printer often resolves this problem. Another strategy is to clean the cartridge especially after printing for a while. Use a damp cloth to clean the printhead. If you prefer you can contact support at www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: SHARI C.
Verified Purchase:Yes
The ink worked well.
Written by a customer while visiting Staples
Posted by: CYNTHIA M.
from SALEM
Verified Purchase:Yes
Ink is so expensive but I'm hoping it will last a long time.
Written by a customer while visiting Staples
Posted by: DEBORAH N.
Verified Purchase:Yes
The packaging of these cartridges would be better if all cartridges were XL. It did though prevent me having to buy separate packages for black and color ink.
Written by a customer while visiting Staples