Customer reviews from Staples
HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3 out of 5
4.3
(900 Reviews)
Open Ratings Snapshot
Rating breakdown 900 reviews
5 Stars
617
4 Stars
116
3 Stars
75
2 Stars
32
1 Star
60
83%of customers recommend this product. 
(
5 out of 6
)
Best Buy Privacy Policy
Customer Reviews for HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Customer Rating
1 out of 5
1
ink
on February 18, 2025
Posted by: mikef
Verified Purchase:Yes
The ink is recognized by the printer. But the cost of the ink is way outrageous.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Working good!
on October 15, 2021
Posted by: I am me.
from West Chester
Verified Purchase:Yes
I inserted the cartridge and It is working good.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great
on February 3, 2021
Posted by: G.G.
Verified Purchase:Yes
Just began using but so far so good.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Done with inkonline
on May 4, 2022
Posted by: ROBERT C.
Verified Purchase:Yes
No more counting pages
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Hp xl 962
on February 3, 2021
Posted by: J.J.
Verified Purchase:Yes
After installation the color cartridges are only showing 1/3 full on my Hp ink level. Too expensive to only have 30% full after installed.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Expensive
on January 20, 2021
Posted by: JIM H.
Verified Purchase:Yes
Very expensive and don't last
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
None
on October 23, 2022
Posted by: EVAN S.
Verified Purchase:Yes
My yellow cartridge is not working.
Response from StaplesBy October 27, 2022
Hi there Evan Oh no! A cartridge that doesn't print can be challenging and time-consuming. Have you tried resetting the printer? Resetting the printer often resolves this problem. Another strategy is to clean the cartridge especially after printing for a while. Use a damp cloth to clean the printhead. If you prefer you can contact support at www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
knock your eyes out
on April 20, 2020
Posted by: H.B.
Verified Purchase:Yes
stuff works great not cheap but good never is
Written by a customer while visiting Staples
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