Customer reviews from Staples
HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
617
4 Stars
116
3 Stars
75
2 Stars
32
1 Star
60
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Posted by: AILEEN H.
Verified Purchase:Yes
No problem in installing and immediately got a response "Genuine" Now I'd like to see how long it lasts!
Written by a customer while visiting Staples
Posted by: STANLEY W.
Verified Purchase:Yes
I think the EL should come with colored inks too.
Written by a customer while visiting Staples
Posted by: H.B.
Verified Purchase:Yes
Ever have a craving for a pepperoni and anchovy pizza? No? You don't like anchovies? Hmmm.... Ok just pepperoni. So this HP printer ink package is like when you finally get to sink your teeth into that crispy cheesy pepperoni delicious pizza. It's satisfying and fills your need. Just don't try to eat the ink. Please.
Written by a customer while visiting Staples
Posted by: C.S.
from Sarasota
Verified Purchase:Yes
I think it might be less expensive to buy a new printer than to buy ink.
Written by a customer while visiting Staples
Posted by: DAVID F.
Verified Purchase:Yes
More expensive than the copier. Service was acceptable.
Response from StaplesBy February 8, 2022
Hello David I am sorry you are unhappy with the product price. I cannot adjust the cost of the cartridges but I can guide getting the most ink out of each cartridge. Here are some great ideas. Use sleep mode on the printer. Turning off the printer avoid exposing the printhead of the cartridge to air. Use a wet cloth or soft material to clean off dirt dust or old ink gently. Consider XL cartridges or value packs. Print only when you are 100% sure the copy is correct. Print preview is a great tool to assist with this goal. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: JULIE B.
Verified Purchase:Yes
We had no problems from this cartridge and loved the performance.
Written by a customer while visiting Staples
Posted by: GLORIA M.
Verified Purchase:Yes
I was surprised at how fast this package came and that the process was so smooth. Also the price was right!
Written by a customer while visiting Staples
Posted by: SHERI C.
Verified Purchase:Yes
Discontinued HP Instant Ink Program as it is too expensive for our low usage rate. Had to replace all cartridges at one time. So glad we did. This will be more reasonable.
Written by a customer while visiting Staples