I could not believe how expensive the ink I purchased was. $124. I will have to try another source for less expensive ink.
Response from StaplesBy March 28, 2023
Hi Phyllis It appears you are facing two separate problems. I will address them both. If the color is missing from certain sections it is unlikely to be from the cartridge. Check printer troubleshooting. As for the black ink clean the cartridge printhead and the black rollers. The combination should eliminate the smudges. Amanda HP Care www.hp.com/support/
This is not my first rodeo...third HP! Generally happy though set up to network wasn’t without some difficulties and still trying to figure out why today three print jobs are yet to be processed. Must lab conditions exist to work as expected?