Customer reviews from Staples
HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3 out of 5
4.3
(948 Reviews)
Open Ratings Snapshot
Rating breakdown 948 reviews
5 Stars
653
4 Stars
118
3 Stars
79
2 Stars
36
1 Star
62
90%of customers recommend this product. 
(
36 out of 40
)
Best Buy Privacy Policy
Customer Reviews for HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Customer Rating
5 out of 5
5
Good product
on June 23, 2025
Posted by: ARSENIA M.
Verified Purchase:Yes
Artived timely and safely!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
HP InkJet Ink
on June 17, 2025
Posted by: Roadkill in Ok
Verified Purchase:Yes
i only buy genuine HP ink for my printer. i believe inferior brands are just that "inferior" and this one works as intended.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on June 16, 2025
Posted by: R.H.
Verified Purchase:Yes
Ink package is fine. But I’m a bit disappointed that my Staples loyalty points didn’t go further.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
on June 14, 2025
Posted by: GARY W.
Verified Purchase:Yes
Have noy received credit yet for 156.76
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Compatible
on June 9, 2025
Posted by: D.H.
Verified Purchase:Yes
HP Inkjet Pro 9010 series is very sensitive to refills. Tried non-HP ink and it refused to accept it. OEM work fine but at twice the cost unfortunately.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Price hike
on April 27, 2025
Posted by: JOE J.
Verified Purchase:Yes
Wow has HP jacked up the price for ink. $130 for this replacement ink. I wonder how much more ex[emsove after they add on Trump's tafiffs.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Prices are ridiculous....
on April 23, 2025
Posted by: J.C.
Verified Purchase:Yes
HP is gouging people on ink....
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
ink cartridges
on April 15, 2025
Posted by: TANYA M.
Verified Purchase:Yes
they were dried out and don't print correctly. Very old and not worth the money spent!!!
Response from StaplesBy April 17, 2025
Hi I'm sorry to hear that you received a defective product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Written by a customer while visiting Staples
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