Customer reviews from Staples
HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3 out of 5
4.3
(898 Reviews)
Open Ratings Snapshot
Rating breakdown 898 reviews
5 Stars
616
4 Stars
116
3 Stars
75
2 Stars
32
1 Star
59
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for HP - 962XL/962 Multipack Ink Cartridges, 4/Pack (3JB34AN#140) - Black|Cyan|Magenta|Yellow
Customer Rating
1 out of 5
1
ink cartridges
on April 15, 2025
Posted by: TANYA M.
Verified Purchase:Yes
they were dried out and don't print correctly. Very old and not worth the money spent!!!
Response from StaplesBy April 17, 2025
Hi I'm sorry to hear that you received a defective product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Printer Ribbons
on December 18, 2022
Posted by: ROBERT W.
Verified Purchase:Yes
Happy with the printer ribbons.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Nice printer but it eats expensive ink
on March 16, 2021
Posted by: G.P.
Verified Purchase:Yes
This a useful multifunctional printer. But it uses ink rapidly and the replacements only though HP are very expensive. A really exploitive business model.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Really bad
on April 18, 2024
Posted by: S.M.
Verified Purchase:Yes
Thats a really bad ink im wondering if its to old o why the ink its so dry i don't even print any of my stuff even black or white.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Printer ink
on September 24, 2022
Posted by: VIRGINIA U.
Verified Purchase:Yes
So nice to walk into a close by store and buy what I want.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
HP Ink Cartridges
on February 7, 2021
Posted by: ANGELA B.
Verified Purchase:Yes
Great product and a good deal. Maybe price matching would have been a better fit.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
on May 20, 2023
Posted by: Anonymous
Verified Purchase:Yes
These items were bought as a gift. Cannot rate what I don’t have.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
INK FOR MY HP PRINTER COPIER FAX
on December 10, 2022
Posted by: J.A.
Verified Purchase:Yes
BEST INK BRAND NEW A LITTLE PRICEY BUT ITS THE BEST
Written by a customer while visiting Staples
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