Customer reviews from Staples
HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
3.9
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
112
4 Stars
33
3 Stars
27
2 Stars
12
1 Star
25
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Posted by: EDMIN M.
Verified Purchase:Yes
I couldn't open the black cartridge. HP stops providing drive software for older printers. Planned obsolesce...I had to buy a new printer
Response from StaplesBy June 25, 2021
Hi Edmin I am very sorry that you had this problem. However even if you can't find the generic driver through Windows 10 for example you can usually find full-featured drivers on HP.com. Try going to the following link and start typing in the model of your printer. Usually you don't have to type the entire thing before a list of suggestions appears and you can pick the closest model to the one you own. If you have the HP Photosmart 7522 e-All-in-One for example you can type "photosmart 75" and the listing of selections will include your printer: support.hp.com/us-en/drivers/printers Mary HP Care hp.com/support
Written by a customer while visiting Staples
Posted by: CHRISTINE B.
Verified Purchase:Yes
Disappointed. Printer does not work now.
Written by a customer while visiting Staples
Posted by: WILLIAM R.
Verified Purchase:Yes
everything keeps printing orange
Written by a customer while visiting Staples
Posted by: NL
Verified Purchase:Yes
would not print correctly smears light and dark print or no print HP too cheap to replace
Response from StaplesBy June 15, 2021
Hi I am truly sorry that this happened to you. That sounds disappointing. The seller is responsible for the product you bought from them. When you get a cartridge that is not satisfactory you can look into contacting them about it. Here is a link to the return policy: https://www.staples.com/sbd/cre/help-center/returns-policy/ Mary HP Care hp.com/support
Written by a customer while visiting Staples
Posted by: D.F.
Verified Purchase:Yes
The cost of the cartridges are way too expensive
Written by a customer while visiting Staples
Posted by: Jaime
Verified Purchase:Yes
Expensive for how much it lasts
Written by a customer while visiting Staples
Posted by: VIOLET P.
Verified Purchase:Yes
A well produced product regarding brightness of color. Does it last long? NO!
Written by a customer while visiting Staples
Posted by: LARRY S.
Verified Purchase:Yes
Print is so light the scanner can't read it. Very dissatisfied.
Response from StaplesBy June 9, 2021
Hi Larry I was sorry to find that the cartridge didn't print very dark. I can see why you were dissatisfied. If the poor performance appears to be due to a defective cartridge you can look into contacting the store you purchased it from and discuss that with them. Mary HP Care hp.com/support
Written by a customer while visiting Staples