Customer reviews from Staples
HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
3.9
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
109
4 Stars
33
3 Stars
27
2 Stars
12
1 Star
25
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Posted by: EDMIN M.
Verified Purchase:Yes
I couldn't open the black cartridge. HP stops providing drive software for older printers. Planned obsolesce...I had to buy a new printer
Response from StaplesBy June 25, 2021
Hi Edmin I am very sorry that you had this problem. However even if you can't find the generic driver through Windows 10 for example you can usually find full-featured drivers on HP.com. Try going to the following link and start typing in the model of your printer. Usually you don't have to type the entire thing before a list of suggestions appears and you can pick the closest model to the one you own. If you have the HP Photosmart 7522 e-All-in-One for example you can type "photosmart 75" and the listing of selections will include your printer: support.hp.com/us-en/drivers/printers Mary HP Care hp.com/support
Written by a customer while visiting Staples
Posted by: ADRIENNE M.
Verified Purchase:Yes
First time I found the black ink dried up!
Response from StaplesBy October 5, 2022
Hi there Adrienne I apologize you had a cartridge dry up early. This cartridge was a fluke as you normally have had great results with HP. We pride ourselves on having positive customer results. In this case we fell short. If you recently bought the cartridge it may qualify for a return at www.staples.com/sbd/content/help/shipping/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: STEVE
Verified Purchase:Yes
The cartridges are easy to install but they barely last with a reasonable amount of printing. They should last much longer for the price.
Written by a customer while visiting Staples
Posted by: LOUISE A.
Verified Purchase:Yes
Too Expensive. Also my HP Printers shows that there is still alot of ink in the report but it gives me the reading of an error that need to replace all cartridges.
Written by a customer while visiting Staples
Posted by: JACQUELINE C.
Verified Purchase:Yes
Love service and easy access to supplies very helpful and professional staff
Written by a customer while visiting Staples
Posted by: LISA K.
Verified Purchase:Yes
I bought a package of hp 564 photo ink. When I opened the package I knew something was wrong with it - it had a sticky substance on it. I tried it and my printer indicator said it was defective. I am going to return it to Staples store today.
Response from StaplesBy December 11, 2022
Hi there Lisa Yeah there should not be a sticky substance on the cartridge. Not sure if the substance is from the protective tape or something else. If you can go to www.staples.com/sbd/content/help/shipping/ to start the return process. There is an online form that shows all of the relevant information needed for a return. I would like to apologize again. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: JIM Ohl
Verified Purchase:Yes
I was happy to see that you had the product in stock.
Written by a customer while visiting Staples
Posted by: ED D.
Verified Purchase:Yes
Just what we needed…..employees were very helpful & knew their stuff
Written by a customer while visiting Staples