Customer reviews from Staples
HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
3.9
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
109
4 Stars
33
3 Stars
27
2 Stars
12
1 Star
25
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Posted by: JACK S.
Verified Purchase:Yes
Excellent. Met Expectations.
Written by a customer while visiting Staples
Posted by: JILL
Verified Purchase:Yes
cannot get it to work.
Response from StaplesBy October 11, 2022
Hello Jill I received your feedback that you cannot get the cartridge to work. I'm so sorry for the time it took to troubleshoot this issue. More details are required to diagnose and fix this issue for you accurately. HP has help fior you at www.support.hp.com/us-en/contact-hp/. If you would rather chat with Staples www.staples.com/sbd/content/about is the right link. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: V.M.
Verified Purchase:Yes
It’s what I need for my printer. It’s so expensive though. It doesn’t last long enough for the price.
Written by a customer while visiting Staples
Customer Rating
2
$$$$$$!
on July 13, 2021
Posted by: Maypo
These are crazy expensive for the little amount of ink they have
Written by a customer while visiting Staples
Posted by: JERRY M.
Verified Purchase:Yes
NEVER get off brand ink only get manufacturers ink you will thank me later. This is great stuff don't print a ton but when I do I need it to be quality and this ink delivers
Written by a customer while visiting Staples
Posted by: DONALD H.
Verified Purchase:Yes
it's ink -- it prints in black and colors -- what else should I expect it to do?
Written by a customer while visiting Staples
Posted by: JANET P.
Verified Purchase:Yes
installed all new cartridges but printer wont print it kicks out a blank page
Response from StaplesBy June 7, 2021
Hello Janet I am sorry that this happened to you. However it is highly unlikely that this is caused by the cartridges. It is probably a clogged printhead (inside the printer). If the printhead is not allowing the ink to go through the tiny inkjets there is a cleaning routine available from the printer's menu used to clear them out. The routine might need to be run more than once to clean out the clogs completely. To prevent the problem in the future it is very important to always use the power button on the printer itself to turn your printer off when it is not in use. That gives it time to position the printhead so it is protected from excessive drying which leads to clogs. Mary HP Care hp.com/support
Written by a customer while visiting Staples
Posted by: KERRY M.
Verified Purchase:Yes
The quality of the cartridge was fine. It is difficult to get needed cartridges because the sizes vary despite the fact that the box has my printer model number.
Written by a customer while visiting Staples