Customer reviews from Staples
HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
3.9
(206 Reviews)
Rating breakdown 206 reviews
5 Stars
109
4 Stars
33
3 Stars
27
2 Stars
12
1 Star
25
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Posted by: Mark
Verified Purchase:Yes
Good deal store personal was very helpful
Written by a customer while visiting Staples
Posted by: STEVEN S.
Verified Purchase:Yes
Pleasant experience. I lost the receipt but Staples was able to look up my rewards account and print a new one. I returned the item and was credited the amount.
Written by a customer while visiting Staples
Posted by: MARCIA L.
Verified Purchase:Yes
Easy to order online and delivery the very next day.
Written by a customer while visiting Staples
Posted by: AURORA P.
Verified Purchase:Yes
smooth easy transaction and easy to install my print heads needed cleaning but I just found a youtube video on how to do it and it was super easy.
Written by a customer while visiting Staples
Posted by: KATHY S.
from Crossville
Verified Purchase:Yes
The ink was very hard to open and it is not printing correctly.
Response from StaplesBy September 7, 2021
Hi Kathy I am sorry that the cartridges didn’t work well for you. I can understand if you are not happy. It is probable that the printhead inside the printer is clogged. The cartridges themselves don't affect the print quality as long as they have ink in them. There is a cleaning routine available from the printer's menu that can be used to clear out the clogs so that the ink from the cartridges will print. Mary Chris HP Care hp.com/support
Written by a customer while visiting Staples
Posted by: FRANK
Verified Purchase:Yes
The associate in the store approached me while I was trying to find my replacement ink cartridges. She was extremely helpful and friendly that it definitely made my shopping experience at Staples very pleasant. Unfortunately I don’t remember her name to give her the credit she so deserves. Keep up the excellent job.
Written by a customer while visiting Staples
Posted by: VICKIE W.
Verified Purchase:Yes
The ink was if there was little to no ink in the new ink cartridge that I purchased.
Response from StaplesBy April 6, 2022
Hello Vickie I notice you mentioned there was little ink in this cartridge. Was the printing light or did the ink just run out quickly? We want you to have a great printing experience. If the ink was light conduct the automatic maintenance and increase the print quality setting. If you want more extended use of the cartridge decrease the print quality setting. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: JEFF G.
Verified Purchase:Yes
The ink worked great - just trying to get one more set of inks before retiring the printer
Written by a customer while visiting Staples