Customer reviews from Staples
HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
3.9
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
113
4 Stars
33
3 Stars
27
2 Stars
12
1 Star
25
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Posted by: ROBERT R.
Verified Purchase:Yes
COST TOO MUCH FOR NUMBER OF PAGES TO BE PRINTED HAD PROBLEMS ACCEPTING THE NEW YELLOW CARTRIDGE. 3FRIENDS COULD NOT GET IT TO WORK. REPAIRED ITSELF OVERNIGHT
Response from StaplesBy October 26, 2022
Hello Robert Your tale is less than ideal. I'm sorry for the disappointing page yields. As for the recognition program the printer sometimes rejects new cartridges. This phenomenon occurs when an update renders newer cartridges useless. A printer restart is a tactic to resolve this issue. If you have any questions contact support at www.support.hp.com/us-en/contact-hp/. Support can save you a lot of troubleshooting time. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: AURORA P.
Verified Purchase:Yes
smooth easy transaction and easy to install my print heads needed cleaning but I just found a youtube video on how to do it and it was super easy.
Written by a customer while visiting Staples
Posted by: JILL
Verified Purchase:Yes
cannot get it to work.
Response from StaplesBy October 11, 2022
Hello Jill I received your feedback that you cannot get the cartridge to work. I'm so sorry for the time it took to troubleshoot this issue. More details are required to diagnose and fix this issue for you accurately. HP has help fior you at www.support.hp.com/us-en/contact-hp/. If you would rather chat with Staples www.staples.com/sbd/content/about is the right link. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: DAVID M.
Verified Purchase:Yes
Great Prices and Customer Service only place to buy ink
Written by a customer while visiting Staples
Posted by: ADRIENNE M.
Verified Purchase:Yes
First time I found the black ink dried up!
Response from StaplesBy October 5, 2022
Hi there Adrienne I apologize you had a cartridge dry up early. This cartridge was a fluke as you normally have had great results with HP. We pride ourselves on having positive customer results. In this case we fell short. If you recently bought the cartridge it may qualify for a return at www.staples.com/sbd/content/help/shipping/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: BARBARA F.
from Port Jefferson
Verified Purchase:Yes
Received help from associate and he was very helpful….. he even searched the warehouse for me.
Written by a customer while visiting Staples
Posted by: JAN H.
Verified Purchase:Yes
I try to buy HP cartridges although outrageously expensive. ;>(
Written by a customer while visiting Staples
Posted by: HOWARD B.
Verified Purchase:Yes
Delivered on time. Correct product received as ordered.
Written by a customer while visiting Staples