Customer reviews from Staples
HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
3.9
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
112
4 Stars
33
3 Stars
27
2 Stars
12
1 Star
25
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Posted by: LOUISE S.
Verified Purchase:Yes
Great ink. Great store personal also. I had a question about the ink and with kindness I was helped and the issue resolved. Much appreciated thank you
Written by a customer while visiting Staples
Posted by: KAY G.
Verified Purchase:Yes
Good price speedy free delivery
Written by a customer while visiting Staples
Posted by: James S Mills Jr
Verified Purchase:Yes
It's great. I love getting all the colors in one place.
Written by a customer while visiting Staples
Customer Rating
4
It works but it doesn’t bring the entire package
on October 26, 2022
Posted by: HpPrinter564user
Verified Purchase:Yes
It works well with my printer. However the black photo ink is not included it’s sold separately. I didn’t appreciate that from HP.
Written by a customer while visiting Staples
Posted by: BILL Z.
Verified Purchase:Yes
Your prices for ink cartridges is unnecessarily high; you are taking advantage of your customers. There is no reason to charge exorbitant prices for products that are necessary and not that expensive to make. You should be ashamed of what you are doing.
Written by a customer while visiting Staples
Posted by: DOREEN W.
Verified Purchase:Yes
Product works great but doesn’t last very long. I don’t print very much but need to replace too often for the price.
Written by a customer while visiting Staples
Posted by: MICHAEL Daubert
Verified Purchase:Yes
The manager helped me find what I needed.
Written by a customer while visiting Staples
Posted by: ROBERT R.
Verified Purchase:Yes
COST TOO MUCH FOR NUMBER OF PAGES TO BE PRINTED HAD PROBLEMS ACCEPTING THE NEW YELLOW CARTRIDGE. 3FRIENDS COULD NOT GET IT TO WORK. REPAIRED ITSELF OVERNIGHT
Response from StaplesBy October 26, 2022
Hello Robert Your tale is less than ideal. I'm sorry for the disappointing page yields. As for the recognition program the printer sometimes rejects new cartridges. This phenomenon occurs when an update renders newer cartridges useless. A printer restart is a tactic to resolve this issue. If you have any questions contact support at www.support.hp.com/us-en/contact-hp/. Support can save you a lot of troubleshooting time. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples