Customer reviews from Staples
HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
3.9
(209 Reviews)
Rating breakdown 209 reviews
5 Stars
112
4 Stars
33
3 Stars
27
2 Stars
12
1 Star
25
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for HP - 564XL/564 Multipack Ink Cartridges, 4/Pack (N9H60FN#140) - Black|Cyan|Magenta|Yellow
Posted by: BECKY K.
Verified Purchase:Yes
I need another black for this to work.
Written by a customer while visiting Staples
Posted by: S.K.
Verified Purchase:Yes
Purchase and use of multi-pack genuine HP ink cartridges helps to maintain quality of 8 year old HP 7520 printer which continues to function well.
Written by a customer while visiting Staples
Posted by: LISA K.
Verified Purchase:Yes
I bought a package of hp 564 photo ink. When I opened the package I knew something was wrong with it - it had a sticky substance on it. I tried it and my printer indicator said it was defective. I am going to return it to Staples store today.
Response from StaplesBy December 11, 2022
Hi there Lisa Yeah there should not be a sticky substance on the cartridge. Not sure if the substance is from the protective tape or something else. If you can go to www.staples.com/sbd/content/help/shipping/ to start the return process. There is an online form that shows all of the relevant information needed for a return. I would like to apologize again. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: fi
Verified Purchase:Yes
Overpriced by both manufacturer and Staples add-on.
Written by a customer while visiting Staples
Posted by: C.C.
Verified Purchase:Yes
The clerk was very helpful. Satisfied with the print cartridge. Thanks.
Written by a customer while visiting Staples
Posted by: WALT W.
Verified Purchase:Yes
This was a quick and easy order process. My cartridges were delivered within a couple of days as promised.
Written by a customer while visiting Staples
Posted by: DENNIS S.
Verified Purchase:Yes
Price was expensive for ink cartridges
Response from StaplesBy November 17, 2022
Hello there Dennis I'm sorry you got a defective cartridge. We try to uphold quality standards for our products. In this situation we fell short of our goal. I am glad you got a refund. If you would like to chat further about this experience see the contact information at www.support.hp.com/us-en/contact-hp/. I hope you will consider giving HP another chance. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: Victor Y
Verified Purchase:Yes
Got the ink and they matched the printer. Thanks to the office assistant that showed me the right ink due to the numbers on the packaging. Thanks
Written by a customer while visiting Staples