Since installation the printer will not print......No black printing is possible.
Response from StaplesBy July 7, 2021
Hello Robyn I'm sorry that you didn't have a very good experience with one of the cartridges out of the set. That had to be disappointing. If you can't print black because that cartridge is defective contact the store that you bought it from. Here is a link to the return policy for staples: staples.com/sbd/cre/help-center/returns-policy However if you think there's something wrong with the printer itself you can contact us for troubleshooting help: hp.com/contactHP Mary Chris HP Care hp.com/support
Cartridges. Try out too fast. Should be a way to revive them. It’s not like they’re cheap. The clerk who waited on me was very helpful and help me download the app to get credit for the return cartridges