I purchased 952 ink with all colors and black cartridges. When we put them in our printer the black showed no ink. Because we were low on everything we had to leave the color cartridges in and put the old black in to get us by. When I tried to return the black cartridge I had placed the used color cartridges in the box. I was told that he could not return the black without all the cartridges that came with that box. So needless to say I wasted a lot of money on a cartridge I could not use.
I just bought the HP OfficeJet 8715 at BJs over the holidays and it finally needed more ink. The machine recognized the cartridges properly via the HP software and all is good. Print quality is as good as it gets. Except this pack of ink cost more that the printer! So it's the same old story about ink prices. As for Staples?...their price was palatable (sic) after using a coupon checkout was smooth as silk and the ink was delivered by their own truck within a few days....albeit a little crushed in the envelope. I'd make this purchase again if I have the same 25% off coupon.
This printer was purchased to replace an older version of an HP which was no longer available. I print 4-5 envelopes a day for report writing. This printer would not allow me to load an envelope on top of the paper and just print as my last one did. It was a multi-step process: remove existing paper load an envelope change the sizing in the tray and then choose the different paper loaded on the computer screen! Not work friendly!!!