It took two trips back to the store to get the right cartridges.
Response from StaplesBy June 1, 2022
Hi there Craig I am sorry there was so much confusion about getting the right cartridge. If you want the correct cartridge there are a few options. First take a used cartridge that worked in the printer and look for a serial number. If you don't have a current cartridge look up the printer number. Relevant cartridges are listed on the website. If you would like to make a return to Staples www.staples.com/sbd/content/about/investorcontact/ is the best site. Amanda HP Care www.hp.com/support/