Customer reviews from Staples
HP - 962XL Multipack Ink Cartridges, 5/Pack (6ZA57AN) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3 out of 5
4.3
(945 Reviews)
Open Ratings Snapshot
Rating breakdown 945 reviews
5 Stars
651
4 Stars
118
3 Stars
79
2 Stars
36
1 Star
61
92%of customers recommend this product. 
(
35 out of 38
)
Best Buy Privacy Policy
Customer Reviews for HP - 962XL Multipack Ink Cartridges, 5/Pack (6ZA57AN) - Black|Cyan|Magenta|Yellow
Customer Rating
5 out of 5
5
printer works great
on October 1, 2020
Posted by: Anonymous
Verified Purchase:Yes
Once i learned the directions for HP printer I really like how it works and does double sided and creating a PDF was easy.. Thank you for your help. I’m very pleqased.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
HP962XL/962 Printer Ink
on September 30, 2020
Posted by: ANN P.
Verified Purchase:Yes
Good product easily installed a little bit pricey.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
on September 30, 2020
Posted by: L.M.
Verified Purchase:Yes
The ink itself is fine it's just ridiculous how expensive it is!
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
HP 962XL/962 Multi pack good purchase
on September 29, 2020
Posted by: Paintingunlimited
Verified Purchase:Yes
HP 962XL/962 Multi pack is a high quality Ink and it works wonderful but I think that the price unfortunately is a little on the high side but it is the same everywhere but you get what you pay for
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Printer ink
on September 29, 2020
Posted by: LINDA S.
Verified Purchase:Yes
Installs easily. I just wish they lasted longer
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
on September 29, 2020
Posted by: P.D.
Verified Purchase:Yes
Impossible to log on to my accounts.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
H P INK PURCHASE
on September 28, 2020
Posted by: RE H.
Verified Purchase:Yes
I HAVEN'T HAD THE OPPORTUNITY TO USE THIS PRODUCT YET. I HAVE PLANS TO USE IT IN THE NEAR FUTURE.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Very Disappointing
on September 27, 2020
Posted by: LINDA RUBINSON
from Henderson
Verified Purchase:Yes
This printer inefficiently frowns in ink usage and is not intuitive to reset or fix ink usage. We have owned previous HP printers and they were easier to connect & troubleshoot internet wireless and cpu connectivity. Also the ink utilization is grotesque! Since cartridge costs have become so expensive this is not economical.
Written by a customer while visiting Staples
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