Customer reviews from Staples
HP - 962XL Multipack Ink Cartridges, 5/Pack (6ZA57AN) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3
(945 Reviews)
Rating breakdown 945 reviews
5 Stars
651
4 Stars
118
3 Stars
79
2 Stars
36
1 Star
61
92%of customers recommend this product.
(
35 out of
38)
Customer Reviews for HP - 962XL Multipack Ink Cartridges, 5/Pack (6ZA57AN) - Black|Cyan|Magenta|Yellow
Posted by: JAMES S.
Verified Purchase:Yes
The cost of this ink is ridiculous.
Written by a customer while visiting Staples
Posted by: PETER K.
Verified Purchase:Yes
Ink cartridge's are great but I would not buy the HP 9010 printer again. The quality of the printer is not comparable to previous HP printers. The usb port does not work reliably and the paper tray makes it hard to use 8.5x11 paper setting.
Response from StaplesBy December 28, 2020
Hello Peter I'm sorry that your printer purchase experience was disappointing. I can understand why you rated this with only one star. Usually you contact the seller when a product you purchased from them is not to your satisfaction. Here is a link to the return policy: https://www.returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support
Written by a customer while visiting Staples
Posted by: KRISTINE B.
Verified Purchase:Yes
I had to get a new printer and had to start using this ink. The ink/printer combo is not as good as my older HP was. I seem to go through ink more quickly which is a big bummer!
Written by a customer while visiting Staples
Posted by: RAY N.
Verified Purchase:Yes
The ink works very well. No complaints. I simply do not understand the pricing of ink these days. All brands all companies are out of control on the pricing.
Written by a customer while visiting Staples
Posted by: ROBERT S.
Verified Purchase:Yes
Overall we get good prints from the machine they are fast and of good quality. It did require a lilies effort to allow my computer to send things to the printer. I find the little control panel awful small and not as easy to control as my last HP printer. I also think that a basic manual would be nice to figure out how some of the machines functions are controlled. And that HP+ was not well explained what the cost was so I optioned out of it. We aren’t a busy office so we don’t do a huge amount of printing so it was hared to tell if it was a good deal or not.
Written by a customer while visiting Staples
Posted by: S.B.
Verified Purchase:Yes
The colors are vibrant and lasts for awhile considering the amount of printouts I do at work.
Written by a customer while visiting Staples
Posted by: BETTY J.
Verified Purchase:Yes
I was so happy to find the extra large pack with all the ink cartridges in one pack. It was a value for me because I have had to buy in the past individual ink which cost much more. Please continue to have them in stock.
Written by a customer while visiting Staples
Posted by: Anonymous
Verified Purchase:Yes
Available in package of two black and one reach of color.
Written by a customer while visiting Staples