Customer reviews from Staples
HP - 962XL Multipack Ink Cartridges, 5/Pack (6ZA57AN) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3 out of 5
4.3
(942 Reviews)
Open Ratings Snapshot
Rating breakdown 942 reviews
5 Stars
649
4 Stars
118
3 Stars
79
2 Stars
35
1 Star
61
94%of customers recommend this product. 
(
34 out of 36
)
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Customer Reviews for HP - 962XL Multipack Ink Cartridges, 5/Pack (6ZA57AN) - Black|Cyan|Magenta|Yellow
Customer Rating
5 out of 5
5
4-Pack User
on September 12, 2021
Posted by: OTTAVIO A.
Verified Purchase:Yes
I have been using the 4 pack for about 3 years and this happens to be my 4th one purchased. I haven't had any problems at all.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
HP962XL pack
on September 9, 2021
Posted by: MARC T.
Verified Purchase:Yes
Misleading ad. Nearly double the cost from other vendors
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
lnk
on August 31, 2021
Posted by: DOUG S.
Verified Purchase:Yes
Excellent product but the cost is prohibited. I have no choice but to look at a different printer to reduce cost !!!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Needed cartridge
on August 19, 2021
Posted by: MARIE C.
Verified Purchase:Yes
The colors were sharp. The price was high.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Works as expected
on August 12, 2021
Posted by: SARAH B.
Verified Purchase:Yes
Ink works great and as expected.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Just got and haven't used
on August 10, 2021
Posted by: BKK
Verified Purchase:Yes
Just bought this item and I haven't used it yet.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Too expensive
on August 4, 2021
Posted by: SR
Verified Purchase:Yes
Very expensive for the the amount of print jobs
Response from StaplesBy August 9, 2021
Hello That does sound disappointing. Ink usage generally determines how long a cartridge lasts. High-density prints (like images and graphs) use more ink especially if the paper is highly absorbent and the surrounding air is dry. Things that might help you to save money on ink: - Make use of the printer's draft mode whenever possible - Shut the printer down between uses. That can save ink and electricity - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying If the poor performance appears to be due to a defective cartridge you can look into contacting the store you purchased it from and discuss that with them. Mary HP Care hp.com/support
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Happy
on August 1, 2021
Posted by: AL F.
Verified Purchase:Yes
Comparative price and same day pickup! Rewards Program too!
Written by a customer while visiting Staples
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