Customer reviews from Staples
HP - 962XL Multipack Ink Cartridges, 5/Pack (6ZA57AN) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3
(942 Reviews)
Rating breakdown 942 reviews
5 Stars
649
4 Stars
118
3 Stars
79
2 Stars
35
1 Star
61
94%of customers recommend this product.
(
34 out of
36)
Customer Reviews for HP - 962XL Multipack Ink Cartridges, 5/Pack (6ZA57AN) - Black|Cyan|Magenta|Yellow
Customer Rating
3
I never bought it from there didn’t know it was so
on January 12, 2022
Posted by: FELICIA J.
Verified Purchase:Yes
I hope I like it I hope the Ike don’t run out to fast d so I I don’t have to buy one right away..
Written by a customer while visiting Staples
Posted by: THOMAS C.
Verified Purchase:Yes
Excellent product and good service
Written by a customer while visiting Staples
Posted by: MARK S.
Verified Purchase:Yes
Hopefully it'll last a LOT longer than original ink in printer
Written by a customer while visiting Staples
Posted by: MARJORIE O.
Verified Purchase:Yes
The ink does what it is supposed to do. Great product. Just sooooo expensive.
Written by a customer while visiting Staples
Posted by: GAIL G.
Verified Purchase:Yes
Quill another office supply company sends coupons and sales for office supplies directly to my office. Especially for printer cartages .. I only purchase this ink because I was in a jam and needed it right then
Written by a customer while visiting Staples
Posted by: CHRISTINE V.
Verified Purchase:Yes
Easy to install ink quality seem pretty good. Ink is way to expensive last printer from HP I will buy. The ink program is very bad they shut off the ink cartridges when you end the program. So you can’t use the printer till you buy new cartridges no matter how much ink is left in the mail order program cartridges.
Written by a customer while visiting Staples
Customer Rating
2
HP 962XL/962
on January 3, 2022
Posted by: Jenn
My bad for not fully reading the listing as I thought I was ordering 4 sets of ink and all I got was one set of each color. Not a bargain in my opinion. HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge 4/Pack
Response from StaplesBy January 11, 2022
Hi Jennifer I see there has been a misunderstanding about the product details. This product comes with four different colors not four cartridges of each color. It seems you believed the purchase came with four cartridges of each color. If you want you could check to see if you can return the item. The return policy is listed at this site https://www.staples.com/sbd/content/help/shipping/. With the link provided there is an option to initiate a return or exchange. If you have additional questions reach out to our technical experts at support. -Amanda HP Care http://hp.com/support/
Written by a customer while visiting Staples
Posted by: JERRY E.
Verified Purchase:Yes
good service fast and in good shape
Written by a customer while visiting Staples