Customer reviews from Staples
HP - 962XL Multipack Ink Cartridges, 5/Pack (6ZA57AN) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3
(942 Reviews)
Rating breakdown 942 reviews
5 Stars
649
4 Stars
118
3 Stars
79
2 Stars
35
1 Star
61
94%of customers recommend this product.
(
34 out of
36)
Customer Reviews for HP - 962XL Multipack Ink Cartridges, 5/Pack (6ZA57AN) - Black|Cyan|Magenta|Yellow
Posted by: M.M.
Verified Purchase:Yes
I am not sure if it is the ink or the printer which is awful the quality of the printing is no where nearly as good as previous printers I have had. I will not be buying another HP.
Written by a customer while visiting Staples
Posted by: EVAN S.
Verified Purchase:Yes
My yellow cartridge is not working.
Response from StaplesBy October 27, 2022
Hi there Evan Oh no! A cartridge that doesn't print can be challenging and time-consuming. Have you tried resetting the printer? Resetting the printer often resolves this problem. Another strategy is to clean the cartridge especially after printing for a while. Use a damp cloth to clean the printhead. If you prefer you can contact support at www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: SHARI C.
Verified Purchase:Yes
The ink worked well.
Written by a customer while visiting Staples
Posted by: CYNTHIA M.
from SALEM
Verified Purchase:Yes
Ink is so expensive but I'm hoping it will last a long time.
Written by a customer while visiting Staples
Posted by: DEBORAH N.
Verified Purchase:Yes
The packaging of these cartridges would be better if all cartridges were XL. It did though prevent me having to buy separate packages for black and color ink.
Written by a customer while visiting Staples
Posted by: MARY J.
Verified Purchase:Yes
I purchased it for my Pastor's printer in his office he seems pleased with the item.
Written by a customer while visiting Staples
Posted by: LARAINE M.
Verified Purchase:Yes
Gives good copies and printing
Written by a customer while visiting Staples
Posted by: MARTHA R.
Verified Purchase:Yes
Good product at good price
Written by a customer while visiting Staples