Customer reviews from Staples
HP - 962XL Multipack Ink Cartridges, 5/Pack (6ZA57AN) - Black|Cyan|Magenta|Yellow
Average customer rating
4.3 out of 5
4.3
(942 Reviews)
Open Ratings Snapshot
Rating breakdown 942 reviews
5 Stars
649
4 Stars
118
3 Stars
79
2 Stars
35
1 Star
61
94%of customers recommend this product. 
(
34 out of 36
)
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Customer Reviews for HP - 962XL Multipack Ink Cartridges, 5/Pack (6ZA57AN) - Black|Cyan|Magenta|Yellow
Customer Rating
5 out of 5
5
replace toner
on May 27, 2026
Posted by: g
Verified Purchase:Yes
store had item and was at a reasonable price
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
High quality
on May 22, 2026
Posted by: lo
Verified Purchase:Yes
HP ink is dependable and quality
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
Defective yellow cartridge
on May 12, 2026
Posted by: ESF
Verified Purchase:Yes
The yellow cartridge is defective.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Ink for Printer
on May 9, 2026
Posted by: DebNP01
Verified Purchase:Yes
Staples always has stock on shelf. Also has records of what I bought in past.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
HP cartridge not recognized.
on April 25, 2026
Posted by: Albionic
Verified Purchase:Yes
When they work, the cartridges are excellent. But I have had two which produce a message on the printer that they are not legit HP cartridges. This is false and very inconvenient , shutting down work and forcing me to buy more immediayely.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
ALWAYS GOOD-FINE, BUT WAY TOOOO EXPENSIVE
on April 14, 2026
Posted by: Merritt Claude
Verified Purchase:Yes
WAY TOO EXPENSIVE. IT'S A RIP OFF
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Print looks GREAT!
on April 7, 2026
Posted by: Lisa
Verified Purchase:Yes
Qued up and worked immediately and print looks GREAT!
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
quality and price
on March 22, 2026
Posted by: FLAKO
Verified Purchase:Yes
5 for quality, 2 for price. I do not like that will fit parts are not allowed on HP
Packard used to stand for good business; Hewlett stood for great technology.
Corporate stole from scientists and put the names in great jeopardy. Wealth sense
and VALUE are not well integrated here anymore. LOWER THE PRICES 30%!
Written by a customer while visiting Staples
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