i DON'T HAVE 20 CHARACTERS. i HAD TO GIVE THEM UP ON THE INK.
Response from StaplesBy June 10, 2022
Hello Steven The cartridge was defective if you only received twenty characters out of an entire cartridge. The cartridge can be returned to Staples at www.staples.com/sbd/content/help/shipping/. If you have any additional questions contact HP at www.support.hp.com/us-en/contact-hp/. I wish you luck with your future HP purchases. Amanda HP Care www.hp.com/support/