None of these cartridges worked. At first I thought it was my printer but I used another cartridge and it was ok. I guess you sent me defective ones.
Response from StaplesBy December 18, 2020
Hi I am very sorry that your cartridges did not work. You are probably right about them being defective and I can understand why you rated this so low. Normally you would contact the seller when the merchandise you bought from them is faulty. Here is a link to the return policy: https://www.returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support
i DON'T HAVE 20 CHARACTERS. i HAD TO GIVE THEM UP ON THE INK.
Response from StaplesBy June 10, 2022
Hello Steven The cartridge was defective if you only received twenty characters out of an entire cartridge. The cartridge can be returned to Staples at www.staples.com/sbd/content/help/shipping/. If you have any additional questions contact HP at www.support.hp.com/us-en/contact-hp/. I wish you luck with your future HP purchases. Amanda HP Care www.hp.com/support/