The ink is fine. Just don’t love having to peel the plastic wrapping off each color individually and then having to snap off that plastic thing on the bottom. Feels like you are going to break something!
Hi Mary I am very sorry that the colors didn't work properly. It is unfortunate that this happened to you! I regret the inconvenience. You would normally contact the seller when the merchandise you bought from them is faulty. Here is a link to the return policy: returnsandrefunds.com/Staples/Returns Mary Chris HP Care hp.com/support