Customer reviews from Staples
HP - 910XL/910 Multipack Ink Cartridges, 4/Pack (3JB41AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.2
(1,151 Reviews)
Rating breakdown 1,151 reviews
5 Stars
745
4 Stars
142
3 Stars
100
2 Stars
45
1 Star
119
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for HP - 910XL/910 Multipack Ink Cartridges, 4/Pack (3JB41AN#140) - Black|Cyan|Magenta|Yellow
Posted by: E.L.
Verified Purchase:Yes
It has gotten too expensive
Written by a customer while visiting Staples
Posted by: HELENE G.
Verified Purchase:Yes
So far all are fine except the Magenta which didn't print at all. It showed as full but I had to replace it and the replacement is fine.
Response from StaplesBy February 24, 2021
Hi I am very sorry that the one cartridge didn't work for you. It is unfortunate that this happened. You can contact the seller when the merchandise you bought from them is faulty. Here is a link to the return policy: www.returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support
Written by a customer while visiting Staples
Posted by: Anonymous
Verified Purchase:Yes
Blue ran out too fast
Written by a customer while visiting Staples
Posted by: LINDA C.
Verified Purchase:Yes
This was a super saver I love the XL cartridges. They produce a lot more for the the money.
Written by a customer while visiting Staples
Posted by: DONNA W.
Verified Purchase:Yes
I am satisfied with the cartridges however in my opinion the cost is out of control.
Written by a customer while visiting Staples
Posted by: JAMES C.
Verified Purchase:Yes
Ink continue to rise and now I'm looking at limiting ways in writing a report in color to my customers.
Written by a customer while visiting Staples
Posted by: CAROLE H.
Verified Purchase:Yes
good value for the money
Written by a customer while visiting Staples
Posted by: DEBRA R.
Verified Purchase:Yes
I was not happy with the black ink cartridge. When I pulled the bar off of it so that I could insert the cartridge into my printer the ink splattered all over my beautiful new white dress and all over the stuff at my desk! It even splattered all over my paper with my list of passwords for on my computer so now I have no idea what they were. How frustrating! I never in my life had anything like this happen! You need to make it easier to get those bars off of the cartridges and you need to put a foil seal over the ink opening so that accidents like this can't happen! It really made a mess and I dread the thought of having to replace another cartridge.
Response from StaplesBy April 7, 2022
Hello Debra It sounds like you had quite the fiasco with the leaked ink. I would like to apologize for this instance. Handling the cartridges carefully is essential to prevent incidents like this one. The tab I believe you referred to is not meant to be taken off. I think this caused the cartridge to leak. When taking out the cartridge from the box caution is recommended. If you want to provide more feedback go to www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples