Customer reviews from Staples
HP - 910XL/910 Multipack Ink Cartridges, 4/Pack (3JB41AN#140) - Black|Cyan|Magenta|Yellow
Average customer rating
4.2
(1,208 Reviews)
Rating breakdown 1,208 reviews
5 Stars
784
4 Stars
147
3 Stars
102
2 Stars
47
1 Star
128
83%of customers recommend this product.
(
40 out of
48)
Customer Reviews for HP - 910XL/910 Multipack Ink Cartridges, 4/Pack (3JB41AN#140) - Black|Cyan|Magenta|Yellow
Posted by: jerseygal603
Verified Purchase:Yes
None of these cartridges worked. At first I thought it was my printer but I used another cartridge and it was ok. I guess you sent me defective ones.
Response from StaplesBy December 18, 2020
Hi I am very sorry that your cartridges did not work. You are probably right about them being defective and I can understand why you rated this so low. Normally you would contact the seller when the merchandise you bought from them is faulty. Here is a link to the return policy: https://www.returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support
Written by a customer while visiting Staples
Posted by: C.V.
from Wayne
Verified Purchase:Yes
Needed to return it. The cyan cartridge must have been part of the recall that has gone on forever. Numerous issues with HP products.
Written by a customer while visiting Staples
Posted by: SANDRA P.
Verified Purchase:Yes
Always prompt. Everything available.
Written by a customer while visiting Staples
Posted by: LOUIS W.
Verified Purchase:Yes
One of the new cartridges failed to work the printer did not recognize it as being an authentic HP cartridge which it was. I can understand HP not wanting anyone saving money on an aftermarket cartridge but when they are so cautious that their printers don't even recognize one of their own then they're cheating their customers.
Written by a customer while visiting Staples
Posted by: BEA F.
Verified Purchase:Yes
This cartridge was defective and I had to return it to the store. I am quite disappointed in not having any ink for a printer I purchased and ended up losing money on it.
Written by a customer while visiting Staples
Posted by: M.T.
Verified Purchase:Yes
The product is excellent and the price of the combo justifies the purchase even more.
Written by a customer while visiting Staples
Posted by: C.I.
Verified Purchase:Yes
Did not get anywhere close to page count on black cartridge
Written by a customer while visiting Staples
Posted by: YVONNE R.
Verified Purchase:Yes
This was the first time I purchased this large of an order for ink all in one package. Advantage: Ink supply is enough to cover many projects for some time. Disadvantage: The price is high but it is good to have the longer lasting version of this ink. I save money on using the longer lasting cartridges and HP is good quality.
Written by a customer while visiting Staples