These ink cartridges install easily and produce great copies. However like (probably) all ink based printers the standard fill cartridges don’t yield very many copies and the ridiculous prices for OEM ink will keep me searching for a third party or refill supplier who’s ink will at least be usable!
Not sure why but there's a color line going through everything color
Response from StaplesBy February 18, 2021
Hello Mary Anne I am sorry for this happening to you. This is more likely to be the printer rather than the cartridges at fault. If the line is horizonal it is probably that the alignment is off (fixed by an alignment routine from the printer menu) or there are clogged inkjet nozzles in the printhead (fixed by cleaning the printhead). A vertical line indicates a paper feed problem. The stack of paper might be too tall slightly dirty or not perfectly straight. The rollers might need to be cleaned. (You can look up the procedure online.) If you think there was something wrong with the cartridges you can look into returning them. Details about the return policy can be found at this site: www.returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support
This ink was purchased for a new HP OfficeJet Pro 8035 purchased several months ago. Unfortunatly I have not yet installed the printer because I am unable to purchase replacement ink for all of the colors. I have one more to go (Cyan) before I will install the printer. No point in having a printer for which I cannot purchase replacement ink! If I'm unable to get the Cyan ink soon I will have to return the printer and purchase a different model for which ink is readily available.
Response from StaplesBy February 16, 2021
Hello I am very sorry that you had this happen to you. I can understand if you are unhappy about this situation. There are shortages of the cartridges in some areas. This is due to a problem with one of the manufacturing lots of a couple colors and an increase in online orders during the holidays and the lockdowns. Supply hasn't been keeping up with demand. We are also experiencing shipping delays because the delivery companies are having a hard time keeping up with orders too. Mary HP Care hp.com/support