An HP problem not Staples but I bought the printer last May/June and this was the first time ink cartridge replacements were in stock. I checked with other stores and with HP headquarters and they just weren't manufacturing it for some odd reason - since it was for a new model! Thanks Staples for getting it back in stock!!!
The ink itself is very good. I would have given 4 stars for that but I knocked off 3 stars because the price of this ink is ridiculously expensive. What is this stuff made out of... liquid gold???
I would not recommend this printer. It drops contact with the computer changes printer identity frequently paper drawer opens/closes with difficulty due to cheap construction no longer prints two sides automatically incredibly slow in setup. No star
The Cyan was defective. Previously I received a set in which all cartridges were defective. The replacement set had a defective cyan. I purchased a separate cyan at the store or which I paid an additional $25. You did give me rewards credit so I am happy. But it was a lot of trouble.
These are easy to replace. I bought the 4 pack but like the flexibility of buying the single color that is low. I need to remember to bring in the old cartridges.