The replacement cartridges did what supposed to do. I look at ink as a necessity. Printer will not function without it. Nothing much else to say other than appreciate it being in stock when needed
Hi Mary I am very sorry that the colors didn't work properly. It is unfortunate that this happened to you! I regret the inconvenience. You would normally contact the seller when the merchandise you bought from them is faulty. Here is a link to the return policy: returnsandrefunds.com/Staples/Returns Mary Chris HP Care hp.com/support