Hello Eric Unless you printed hundreds of pages in five minutes a cartridge typically lasts longer. I want to help you fix this situation. A leak or clog causes the cartridge to stop working. Check inside the printer and on the cartridge printhead. Clean the printhead if you see ink on it. If neither of these items is the cause then a return is best. Check out www.staples.com/sbd/content/help/shipping/ for further information. Amanda HP Care www.hp.com/support/
Fir the money my experience has been over the past 10 years and 7 printers AllHP. Except 1 cannon The Cannon was very good until it had alignment problems i counts not fix The issue I have is the volume of ink in the cartridges and hiw quickly it runs out Tried refurbished cartridges and they are exactly the same. My concern is value for the money!
Hi there Tiffani I see you are dissatified with the XL cartridges. I am guessing the reason is that you are not getting enough pages. Is that right? If so there are a few things to do. 1. Ensure the cartridge doesn't get dry. Monitor the temperature and run the automatic maintenance. 2. Use thinner paper. Thicker paper uses additional ink. 3. Limit the ink amount deposited on the page by changing the settings. Amanda HP Care www.hp.com/support/