64XL/64 Black High Yield and Tei-Color Ink Cartrid
on October 11, 2022
Posted by: CARL C.
Verified Purchase:Yes
Color cartridage only lasted for seven 8 1/2” X 11” prints . The 9th print the colors had changed indicating the cartridge was done… also confirmed by the printer. I made an exchange on the Color cartridge and the same thing had occurred getting one more print out of that cartridge. I went later that day and purchase a color cartridge (regular) and ran 23 prints to complete the job and still have ink
Response from StaplesBy October 20, 2022
Hi Carl It appears the color cartridge ran out. While each cartridge should last the same amount usage causes differences. For example if you printed five pages mostly in cyan the cyan would run out faster. It also depends on the dryness of the cartridge of the room and the dried ink on the printhead. I am glad the second ink cartridge worked well for you. If you have any questions contact www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/