Customer reviews from Staples
HP - 64XL/64 Multipack Ink Cartridges, 2/Pack (3YP23AN#140) - Black|Tri-color
Average customer rating
4.4
(737 Reviews)
Rating breakdown 737 reviews
5 Stars
519
4 Stars
94
3 Stars
48
2 Stars
30
1 Star
46
85%of customers recommend this product.
(
28 out of
33)
Customer Reviews for HP - 64XL/64 Multipack Ink Cartridges, 2/Pack (3YP23AN#140) - Black|Tri-color
Posted by: JACQUELINE F.
Verified Purchase:Yes
I have had 3 cartridges that ran out of in in a day without much use. I had to call Staples and complain. If you can get other cartridges do it!
Response from StaplesBy October 27, 2022
Hi Jacqueline Are you doing a lot of printing? If not three cartridges are a lot to go through in one day. I apologize for the circumstances. I would check for a leak inside the printer. Take a look and see if anything is puncturing the cartridges. Another possibility is that these cartridges sat for a long time and went dry. Try cleaning the printhead. I hope your subsequent cartridges are better. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples
Posted by: LINDA D.
Verified Purchase:Yes
Great product as well as price. Will repurchase this item.
Written by a customer while visiting Staples
Posted by: LYNN B.
Verified Purchase:Yes
The Ink is the only one I buy.
Written by a customer while visiting Staples
Posted by: RON MANSFIELD
Verified Purchase:Yes
They're ink cartridges that work what else can I say?
Written by a customer while visiting Staples
Posted by: KAREN L.
Verified Purchase:Yes
Works like a champ. Just too expensive though.
Written by a customer while visiting Staples
Posted by: CHARLES P.
Verified Purchase:Yes
Best price I could find around Akron!
Written by a customer while visiting Staples
Posted by: VIVIAN A.
Verified Purchase:Yes
Staples is the place to go to buy ink for your computer. They have ample stock and their prices are competitive. They also give your credit for your empty ink cartridges. Staples always delivers!
Written by a customer while visiting Staples
Customer Rating
1
64XL/64 Black High Yield and Tei-Color Ink Cartrid
on October 11, 2022
Posted by: CARL C.
Verified Purchase:Yes
Color cartridage only lasted for seven 8 1/2” X 11” prints . The 9th print the colors had changed indicating the cartridge was done… also confirmed by the printer. I made an exchange on the Color cartridge and the same thing had occurred getting one more print out of that cartridge. I went later that day and purchase a color cartridge (regular) and ran 23 prints to complete the job and still have ink
Response from StaplesBy October 20, 2022
Hi Carl It appears the color cartridge ran out. While each cartridge should last the same amount usage causes differences. For example if you printed five pages mostly in cyan the cyan would run out faster. It also depends on the dryness of the cartridge of the room and the dried ink on the printhead. I am glad the second ink cartridge worked well for you. If you have any questions contact www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
Written by a customer while visiting Staples