Hello Adam Your experience is not optimal. I would like to provide suggestions so this scenario doesn’t occur again. First always test the cartridge upon receipt to ensure it is full and working correctly. The cartridge might have run out if you printed many pages at once. Use color ink sparingly. The black ink only option helps save ink. Print preview is the next best defense. If you would like a return go to www.staples.com/sbd/content/help/shipping/. Amanda HP Care www.hp.com/support/