Hello Eric Unless you printed hundreds of pages in five minutes a cartridge typically lasts longer. I want to help you fix this situation. A leak or clog causes the cartridge to stop working. Check inside the printer and on the cartridge printhead. Clean the printhead if you see ink on it. If neither of these items is the cause then a return is best. Check out www.staples.com/sbd/content/help/shipping/ for further information. Amanda HP Care www.hp.com/support/
HP Printer cartridges are great. Always brilliant colors and dark blacks with Grey accents. I am disappointed with the printer. My old HP Printer came ready for email capability. My new one does not have email capability. Fortunately I am Mac Book user which allowed me to use copy program of the HP thru my Mac.