Hello Gene We received your feedback about the cartridges. I'm sorry you didn't enjoy the product. I wish more information was provided on why the cartridge was bad. If I had more information helping you would be easier. If you would like HP support can help navigate the product. Our site is w ww.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/
Suggest XL color jet instead of regular size. More economical for printing more color documents and pictures. Not enough ink to print 100+ pictures or documents.