The HP ink is excellent. The free shipping was more than wonderful. Only thing I dislike is that HP practically forces you to use their ink. I put in another company's ink cartridge and the entire printer shut down.
Like the quality and ease of replacing screen notifications length or volume of usage. Cost seems a little high could be because lack of volume of sales.
The HP inks are always of the highest quality however like anything of high quality comes a high price tag. I don't know how they do and obviously neither do their competitors because HP seems to have the magic formula when it comes to their inks. There is a big difference between HP inks and other brands I have seen this first hand in many cases at work and at home. I learned this the hard way which is why you don't have to if you take my advice. I have tried just about ever short cut on inks from refilling to off brands and there is just too much to lose when it comes to quality printing or just any printing. From smudges to leaking and even causing problems with the printer and it's components! I learned my lesson please don't learn yours the hard way. If HP could only lower their price points on these they would be 5 of 5 Stars!
Once I figured out how to open the printer and release the mechanism then I had to find out how to install the new ink cartridges for the first time. No help from the meager instructions received with the machine so ... on to the Internet and the fabulous Search method. Wallah I now knew how to operate the printer machine to change cartridges. No wait. Another release button had to be discovered - only my daughter knew this trick. By trial and error my new ink cartridges were installed and I was able to print copies once again.