Customer Reviews for HP - 950XL/951 Mulitpack Ink Cartridges, 4/Pack (C2P01FN#140) - Black|Cyan|Magenta|Yellow
Customer Rating
5
HP has great ink and it last longer.
on May 19, 2014
Posted by: Paula K.
I always enjoy shopping at Staples and most of the staff know me. They are always in good spirits and they help me when I need it. When they change where the products are they always help me find the way. On my last visit there were changes done to the store. My how professional the new carpet looked. It was pleasant to walk on the gray color flooringand it was a excellent choice. I injured my back many years ago and the new carpet made it easier for me to walk around the store with less pain. I thank Staples for all the past help they have given me and look forward to my next visit.
The first package I bought my machine kept stating there was something wrong or one or more cartridges were damaged so I had to return them. Now if the printer can tell me this why can't it tell me which cartridge was damaged or what was really wrong? I was told by the printer that I needed one cartridge of ink but I bought the whole box and tried to replace the one it told me it needed to replace. Funny thing was when I replaced that one color it then told me I had to replace another when it had ink still in it? Now when I went and replaced that second cartridge the printer now tells me there are damaged cartridges but it won't say which one or which one's and that's where I had to replace the box and start all over again. Now I'm on my third cartridge of color it is asking me to replace when there is color left to use why? Then I have to replace the fourth color ink cartridge when my printer first showed I only needed to replace "just one". I think we have a little problem here and I want answers to this problem. I now have replaced 4 color cartridges when it should have only been one and when it cost me $102.00 give or take a few cents for the cost of just one cartridge. What really is the story here? I'm a little confused!!!! I like the ink but when it cost me this much to replace the one I think you owe me a really good explanation or more here? If your explanation is good enough I will change my review.
I opened the pack and was annoyed to see that the Yellow Magenta and Cyan were not XL type like the black. The Staples store had no individual packages for these colors in XL size. Ink is more expensive than the printer.
I purchased the package deal as I thought lets try this instead of buying them all by themselves. I liked the package pricing as well. I will hace extra on hand now for when I run out.I watched for the sales and then got this package