HP New ink cartridges do not seem to be full when I put them into my printer. I always check my put new ones in and you can see that they’re not full and this is a big disappointment because the ink is very expensive
Response from StaplesBy March 23, 2022
Hi Victoria I think I can explain what you are seeing. I understand how disappointing having only half-filled cartridges feels. The ink cartridge might be filled to a certain percentage so the cartridge does not leak. Another possibility is that the printer is not properly registering the amount of ink. For this scenario please get in touch with support. Lastly if the cartridge leaked or were dry it would register as not full. A return is possible at www.staples.com/sbd/content/help/shipping/. Amanda HP Care www.hp.com/support/
I think You sold me a bad batch of ink. I have not been able bring it back.
Response from StaplesBy March 22, 2022
Hi Tom It appears you felt your cartridge was defective. Without any more details it's challenging to know what went wrong. We do appreciate the feedback and want to help you. You mentioned not being able to receive a return. If you are still within the return window it is pretty easy to process one at www.staples.com/sbd/content/help/shipping/. Good luck! Amanda HP Care www.hp.com/support/