The Cyan cartridge was defective out-of-the-box and left the color printing feature of my printer useless. The HP website was of no use at all. Staples is refunding the 4/pack for me.
All colors worked except for the most important one 😣
Response from StaplesBy August 25, 2021
Hi Jen It is frustrating to not be able to get a new product to work. I’m sorry that you had this happen. Here is a link to the return policy: returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support